Our Refund Policy

Refund Policy for Shirebl.com:At Shirebl.com, we are committed to ensuring the satisfaction of our customers. We understand that sometimes products may not meet your expectations or unforeseen issues may arise. Therefore, we have formulated a comprehensive refund policy to address such situations effectively.Scope: This refund policy applies to all purchases made on Shirebl.com for fitness products.Products: Our fitness products are designed to meet high-quality standards. However, if you encounter any of the following issues with your purchase, you are eligible for a refund:

 

Product Defects: In case the received product is damaged, defective, or malfunctioning upon arrival.Product Incompatibility: If the product is incompatible with your fitness equipment or does not perform as described.Incorrect Product: If you receive a different product from what you ordered.

Refund Process:

To initiate a refund, please follow these steps:

  • Contact Customer Support: Notify our customer support team within 30 days of receiving the product, detailing the reason for the refund request.Return the Product: Upon approval, you will be provided with instructions on how to return the product. The product must be returned in its original packaging and condition.Refund Processing: Once we receive the returned product and verify its eligibility for a refund, we will process the refund within 7-10 business days.Refund Method: Refunds will be issued to the original payment method used during the purchase.

Exclusions: Please note the following exclusions to our refund policy:

  • Change of Mind: We do not offer refunds for change of mind or buyer’s remorse.Unauthorized Returns: Products returned without prior authorization will not be eligible for a refund.Damage Due to Misuse: Refunds will not be issued for products damaged due to improper use, neglect, or unauthorized modifications.

Business Model: Shirebl.com operates on a business-to-customer (B2C) model, ensuring direct interaction and transactions between the business and the end consumer. Customer Satisfaction Guarantee: At Shirebl.com, your satisfaction is our top priority. We strive to provide exceptional customer service and high-quality fitness products. If you have any questions, concerns, or feedback regarding our products or services, please don’t hesitate to contact us. We are here to assist you every step of the way.

Contact Us: If you have any inquiries or require assistance regarding our refund policy or any other matter, please reach out to our customer support team at shirebl25@gmail.com We are available 24/7 to address your concerns promptly.